Status updates | remote-backups.com Incidents and maintenance reported on status page for remote-backups.com https://status.remote-backups.com/ en remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Tue, 06 Oct 2026 20:27:45 -0000 https://status.remote-backups.com/incident/1082388#1d6be40bc2291d5cd28f30d6a7dfc39ab5ef56a63fbf6027badaa22b530ea5e7 Incident remote-backups.com, Dashboard, and API recovered. remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Tue, 06 Oct 2026 20:21:09 -0000 https://status.remote-backups.com/incident/1082388#150afb42d44680d566eac5768b3dbc9ef748181bf265501647f520bcd24a7f11 Incident API went down. remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Tue, 06 Oct 2026 20:19:26 -0000 https://status.remote-backups.com/incident/1082388#788157262f405a446c40b0c807833017b7e7288aba47c7ab1ddf5b671f923b89 Incident remote-backups.com and Dashboard went down. remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Tue, 06 Oct 2026 06:58:39 -0000 https://status.remote-backups.com/incident/1082388#94dcc50c441aae40823cec854bab23ee31453558d9fd203c775073d71966cf91 Incident fra1-ingress.pbs-host.de - Instance 1, fra1-ingress.pbs-host.de - Instance 2, fra1-1.pbs-host.de, and 3 other resources recovered. Maintenance: fra1 network downtime https://status.remote-backups.com/maintenance/1061126 Tue, 06 Oct 2026 06:58:32 -0000 https://status.remote-backups.com/incident/1061126#817207de9e75df01bbb381a22fdc1bfd2302aac10be543d31e96a76b8a214a08 Maintenance Maintenance completed Maintenance: fra1 network downtime https://status.remote-backups.com/maintenance/1061126 Tue, 06 Oct 2026 06:58:32 -0000 https://status.remote-backups.com/incident/1061126#1cc1bb4a64a0aad5a9ce90d8f4ff0352d6365fe3fe9577fea76bba12470eec3e Maintenance With 3 hours of downtime the network is up again. remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Mon, 05 Oct 2026 20:23:35 -0000 https://status.remote-backups.com/incident/1082388#22e1eb2b2d957b158706b8e9a6918fc81928690e52cf406bc7b8293af768d55c Incident fra1-2.pbs-host.de went down. remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Mon, 05 Oct 2026 20:23:12 -0000 https://status.remote-backups.com/incident/1082388#976d764bce81484c42a154861631f8cab17bc066ed736fe05cc3c76388dc19f7 Incident fra1-ingress.pbs-host.de - Instance 2, fra1-1.pbs-host.de, fra1-3.pbs-host.de, and 1 other resource went down. remote-backups.com, Dashboard, and 7 other services are down https://status.remote-backups.com/incident/1082388 Mon, 05 Oct 2026 20:22:46 -0000 https://status.remote-backups.com/incident/1082388#a903e10896c2971216bc466822c23172d946610c2bf0804da9c0545546889d03 Incident fra1-ingress.pbs-host.de - Instance 1 went down. syd1-1.edge.pbs-host.de is down https://status.remote-backups.com/incident/1081578 Sun, 04 Oct 2026 21:15:24 -0000 https://status.remote-backups.com/incident/1081578#5322a8df00f83b83125d945e48b2bc4485fa0139a569c3497d7fbb32aaf8725c Incident syd1-1.edge.pbs-host.de recovered. syd1-1.edge.pbs-host.de is down https://status.remote-backups.com/incident/1081578 Sun, 04 Oct 2026 21:14:48 -0000 https://status.remote-backups.com/incident/1081578#e9d1517a463ab5ac5c07ad7875f6a09bdace8e818e453ccbf3ed4913f15d9abd Incident syd1-1.edge.pbs-host.de went down. dus1-2.pbs-host.de is down https://status.remote-backups.com/incident/1079285 Thu, 01 Oct 2026 13:30:22 -0000 https://status.remote-backups.com/incident/1079285#0dc2ee8af1684ddc5b52e7fd82757517e8de89f20dfa27a41c4b913a951962a2 Incident dus1-2.pbs-host.de recovered. dus1-2.pbs-host.de is down https://status.remote-backups.com/incident/1079285 Thu, 01 Oct 2026 13:29:39 -0000 https://status.remote-backups.com/incident/1079285#7fbba0d9976b08062b6a3c0b1c7c823f09d6a59374d5de5f7a6cc0fb27f87c47 Incident dus1-2.pbs-host.de went down. Some services are down https://status.remote-backups.com/incident/1079281 Thu, 01 Oct 2026 13:29:00 -0000 https://status.remote-backups.com/incident/1079281#a37f7f9c25036a2722549f9fadf6c6eca85715d85b7327885ee2ec5c1bec59cc Incident Server is up again. Incident closed. Some services are down https://status.remote-backups.com/incident/1079281 Thu, 01 Oct 2026 13:27:00 -0000 https://status.remote-backups.com/incident/1079281#8b0fa3bf0f60af28bcd177fb5befb6ee5fda8b650984674842f0d303696d0159 Incident a unexpected power loss caused the host to reboot. It's current starting and will be available again in at most 5 minutes. Some services are down https://status.remote-backups.com/incident/1079281 Thu, 01 Oct 2026 13:24:23 -0000 https://status.remote-backups.com/incident/1079281#f874312fc9697b28a5abf6b102010e7114c9333a9ca342ad9c5e928aa82d7e9c Incident dus1-2.pbs-host.de went down. Some services are down https://status.remote-backups.com/incident/1079281 Thu, 01 Oct 2026 13:24:00 -0000 https://status.remote-backups.com/incident/1079281#17d365a292b71197141f7ec8f0d0b5a2c94752c90734b21dad3ea32b6205389f Incident We are investigating why dus1-2 is currently not reachable Some services are down https://status.remote-backups.com/incident/1078342 Wed, 30 Sep 2026 14:29:00 -0000 https://status.remote-backups.com/incident/1078342#21000154017f1e9a91d38e71e2a248fb6938446a46b374090cbb2808f4313b1d Incident Service are backup and recovered. Some services are down https://status.remote-backups.com/incident/1078342 Wed, 30 Sep 2026 14:22:00 -0000 https://status.remote-backups.com/incident/1078342#451dc221cf225eca5cdebc03e20080db0437af7d05b4129c69a964062941fcdd Incident the issue is identified as the boot ssd mirror. We are stopping services to reduce writes and see how much we can get running without causing too much load while we dispatch a datacenter technician to replace the SSDs. Some services are down https://status.remote-backups.com/incident/1078342 Wed, 30 Sep 2026 13:53:00 -0000 https://status.remote-backups.com/incident/1078342#b3e6ef57707de97eb0e3d909969f0e0a65f3bb999e59356c86be1bb0d6414089 Incident We are investigating the outage of ham1-1. Some services are down https://status.remote-backups.com/incident/1078342 Wed, 30 Sep 2026 13:49:36 -0000 https://status.remote-backups.com/incident/1078342#dc676233e30f8c9726ec82a9a9ceb19e39911dccc9e64ab5473cc70ff921f852 Incident ham1-1.pbs-host.de went down. Scheduled maintenance: ham1 network upgrades https://status.remote-backups.com/maintenance/1075505 Sun, 27 Sep 2026 15:43:46 -0000 https://status.remote-backups.com/incident/1075505#d15c845fd38fca955ce41be88fb280a8c396ad4c547918f49ee0ad9a1052ff9c Maintenance We are doing some general network maintenance in our ham1 region. During this time connections might drop or single hosts are temporarily unrechable. We do not expect any broader outages. Scheduled maintenance: ham1-2 memory replacement https://status.remote-backups.com/maintenance/1075504 Sun, 27 Sep 2026 15:42:37 -0000 https://status.remote-backups.com/incident/1075504#968ba05c3d95b8d60ccb32fafc003386398214ed5e4716c30be0c38f24328dca Maintenance We are replacing a faulty DIMM in ham1-2. This will cause a short downtime. fra1 network incident https://status.remote-backups.com/incident/1074593 Sat, 26 Sep 2026 13:54:00 -0000 https://status.remote-backups.com/incident/1074593#d3b564526648b541459220771da8e9413ac44840571995949c3753bc4a14a527 Incident Routes changed, incident resolved fra1 network incident https://status.remote-backups.com/incident/1074593 Sat, 26 Sep 2026 12:11:00 -0000 https://status.remote-backups.com/incident/1074593#bf3e3c592a8024ffdbcd1c5279c5ac31eca57c445c9f0386c451cc7e82bbb61b Incident due to a DDoS Attack one of our upstreams is scrubbing the traffic which might causes issues in data transfer. dus1-1.pbs-host.de is down https://status.remote-backups.com/incident/1073794 Fri, 25 Sep 2026 10:47:29 -0000 https://status.remote-backups.com/incident/1073794#91d4a5701cd517d641e525d7e6dfc7640cca1d0ac4b11c8ee874f997ce89d275 Incident dus1-1.pbs-host.de recovered. dus1-1.pbs-host.de is down https://status.remote-backups.com/incident/1073794 Fri, 25 Sep 2026 10:46:49 -0000 https://status.remote-backups.com/incident/1073794#2bb1a0db83c5120af1806cf46f4e7dfcf674f5f7ced80ffc96179d2213b87b6b Incident dus1-1.pbs-host.de went down. mum1-1.edge.pbs-host.de is down https://status.remote-backups.com/incident/1072211 Wed, 23 Sep 2026 14:26:32 -0000 https://status.remote-backups.com/incident/1072211#3e36a7b7e36bb4a328dda00a747994d7b76c96708c39ce7b3fc6aaa379cba168 Incident mum1-1.edge.pbs-host.de recovered. mum1-1.edge.pbs-host.de is down https://status.remote-backups.com/incident/1072211 Wed, 23 Sep 2026 14:23:31 -0000 https://status.remote-backups.com/incident/1072211#eb1e5196731b25294f690268fafd4b919f6c4fac8d7d51d3a4bbae7aaf0c93fb Incident mum1-1.edge.pbs-host.de went down. mum1-1.edge.pbs-host.de is down https://status.remote-backups.com/incident/1065833 Wed, 16 Sep 2026 17:01:28 -0000 https://status.remote-backups.com/incident/1065833#7e9648727acb951bdf88707d29f20543d94db857c17a6e1bec8065f967e5d2b2 Incident mum1-1.edge.pbs-host.de recovered. mum1-1.edge.pbs-host.de is down https://status.remote-backups.com/incident/1065833 Wed, 16 Sep 2026 17:00:52 -0000 https://status.remote-backups.com/incident/1065833#e2dbf46c2cb2247a27e2e0564050022b2c3f098f5242102df09b809779ded712 Incident mum1-1.edge.pbs-host.de went down. Maintenance: Datacenter move dus1 https://status.remote-backups.com/maintenance/1049396 Tue, 15 Sep 2026 07:54:46 -0000 https://status.remote-backups.com/incident/1049396#d22a7a05a5075dd38981f69d6c3d9c7069864cd9f93d0a6061cdde93858c37e9 Maintenance The migration in dus1 is completed. Apart from the expected downtime things went smooth and nothing is broken. We sincerly thank the onsite team for their efforts. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 22:05:59 -0000 https://status.remote-backups.com/incident/1063040#dd6c3e04ef42a1e48631bad64edf144926c516f97278058a68915486fbddd847 Incident dus1-2.pbs-host.de recovered. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 22:03:23 -0000 https://status.remote-backups.com/incident/1063040#e3ea4229e13c0e36637f1486f5380d28e3149bce5e85c745b9b87e74027355a6 Incident dus1-1.pbs-host.de recovered. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 22:00:24 -0000 https://status.remote-backups.com/incident/1063040#f5254b49f2e064637b341c32d7c2fdfa48f7e204369d6b64094eaf9864fdd504 Incident dus1-1.pbs-host.de and dus1-2.pbs-host.de went down. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 21:54:18 -0000 https://status.remote-backups.com/incident/1063040#0bc217aefe1f053eb3071a9dc64b226e3dc8f92eb285ad5a5cbae8d15b00bf2f Incident fra1-ingress.pbs-host.de - Instance 2 and fra1-2.pbs-host.de recovered. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 21:53:49 -0000 https://status.remote-backups.com/incident/1063040#24b1c11c1fbd58123925ac93ac112bfb2441199311764ee9ce00f9b9d386ac75 Incident fra1-ingress.pbs-host.de - Instance 1, fra1-3.pbs-host.de, and fra1-4.pbs-host.de recovered. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 21:53:24 -0000 https://status.remote-backups.com/incident/1063040#38db6d1fe7d2ef976e958bed5b87c1d1a85a2d5b6fa38e2bcc3470b8216c8405 Incident fra1-ingress.pbs-host.de - Instance 1 went down. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 21:53:11 -0000 https://status.remote-backups.com/incident/1063040#459538b5fe6b2a7161366170179a8a565fc15307b0943bcc15b5d3c0768b2fc1 Incident fra1-3.pbs-host.de went down. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 21:53:00 -0000 https://status.remote-backups.com/incident/1063040#4b2159d7239f677906a10b3728019f5615a94661296fea436a705e1e247b241a Incident fra1-ingress.pbs-host.de - Instance 2, fra1-2.pbs-host.de, and fra1-4.pbs-host.de went down. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 17:21:23 -0000 https://status.remote-backups.com/incident/1063040#4295075a3587e1a179cfa64ca31564e9206f87de27c1758bf39dc74043ad0bec Incident dus1-1.pbs-host.de recovered. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 17:20:56 -0000 https://status.remote-backups.com/incident/1063040#a52f26271d0a2a4e60fe5609b2c30973019ed1c80bdd941c456ec9e477ac4bd6 Incident dus1-1.pbs-host.de went down. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 14:33:44 -0000 https://status.remote-backups.com/incident/1063040#a9f054639f2f4230fcee83488c21ada731d519dfbe356372cba3cef7a73c329c Incident sao1-1.edge.pbs-host.de recovered. sao1-1.edge.pbs-host.de, fra1-2.pbs-host.de, and 6 other services are down https://status.remote-backups.com/incident/1063040 Mon, 14 Sep 2026 14:33:22 -0000 https://status.remote-backups.com/incident/1063040#95152223478842c3c017f1c735805d43e34b7c7d302859493e2d381850597b2e Incident sao1-1.edge.pbs-host.de went down. Maintenance: fra1 network downtime https://status.remote-backups.com/maintenance/1061126 Sat, 12 Sep 2026 18:44:10 -0000 https://status.remote-backups.com/incident/1061126#c13c39b8ac3ef667a16fddfd7b84134152e6268e9f2ede3d8d1cd106fa71273e Maintenance The fiber carrier of our datacenter in fra1 is carrying out maintenance on their network which _may_ result in a network outage. The datacenter is connected via multiple links which should not fail all at once but with the perspective that they _might_ we decided to announce this on the status page. We do not expect a bigger outage. We expect drops in upstream BGP sessions which should recover automatically. Connectivity issues fra1 https://status.remote-backups.com/incident/1057042 Tue, 08 Sep 2026 17:35:00 -0000 https://status.remote-backups.com/incident/1057042#f120dea158bf87f962e9bb7f63765de63d563c670b92a5879839b7ed6cc4c908 Incident The issue was resolved. It was a 500 Million Packets per Second DDoS attack clogging the uplink streams on our providers network. Connectivity issues fra1 https://status.remote-backups.com/incident/1057042 Tue, 08 Sep 2026 17:09:00 -0000 https://status.remote-backups.com/incident/1057042#455cfea3643a514c7bb2c9a0c7eb707cb8b53b5ebc40139ec6b372b38448a6cc Incident Our monitoring alerted us of dropped traffic at the fra1 location, both for IPv4 and IPv6. We are investigating and communicating with our ISP in order to understand and resolve this issue. dus1-2 unavailable https://status.remote-backups.com/incident/1055758 Mon, 07 Sep 2026 18:04:00 -0000 https://status.remote-backups.com/incident/1055758#36a3c0fb1ab7a5992ba359d752abd921baad3fbbb31a54853217bdbde066c725 Incident Server is up again, the issue was memory error which caused the server to hang. The timing with the on-site technicial is a unlucky coincidence. He pulled our remote management port which made us unable to hard-reset the server at the time. We have communicated that this is not acceptable. Thanks for your patience. dus1-2 unavailable https://status.remote-backups.com/incident/1055758 Mon, 07 Sep 2026 17:40:00 -0000 https://status.remote-backups.com/incident/1055758#48b139c6ff53554296ba24b50e6014f270697598b8c381be599a007b21cb9193 Incident We have delayed all the necessary information and are waiting for confirmation of the issue. We will update this issue when we have new information. dus1-2 unavailable https://status.remote-backups.com/incident/1055758 Mon, 07 Sep 2026 17:19:00 -0000 https://status.remote-backups.com/incident/1055758#a4f7f5f806f75decb122e348a0241cb228ecc33eeb42c1b9a26161876d8248d2 Incident A technicial is currently on site, which is likely the cause of the issue. We have notified our provider which is relaying the information. dus1-2 unavailable https://status.remote-backups.com/incident/1055758 Mon, 07 Sep 2026 17:01:00 -0000 https://status.remote-backups.com/incident/1055758#30f25c7cb8b972bbf367c9dceecd7e1dae2b563d54dc5d037daf27b21ae58696 Incident We are investigating why dus1-2 is currently offline. IPv4 connectivity issues https://status.remote-backups.com/incident/1050919 Fri, 04 Sep 2026 16:35:00 -0000 https://status.remote-backups.com/incident/1050919#0c319f39fd0e9f8d2ee1309db145ccb550d31238fe29b54df0e0af3244d54cf5 Incident Confirmed resolved. A BGP routing issue not with our provider but further upstream. IPv4 connectivity issues https://status.remote-backups.com/incident/1050919 Fri, 04 Sep 2026 16:15:00 -0000 https://status.remote-backups.com/incident/1050919#82260ba015e2cea1fa883100c7784f2db2850a684ba471b504661f1666ca1e49 Incident The root cause is identified and should be resolved. We are continuing to monitor recovery. IPv4 connectivity issues https://status.remote-backups.com/incident/1050919 Fri, 04 Sep 2026 16:01:00 -0000 https://status.remote-backups.com/incident/1050919#fc182b3c8d87673188f79e069b6d71e9301b0f52684cd87cde5d50576449c422 Incident We are proactively re-routing the fra1-ingress domain via another location to ensure IPv4 stays reachable. This may increase latency for a short time. IPv4 connectivity issues https://status.remote-backups.com/incident/1050919 Fri, 04 Sep 2026 15:59:00 -0000 https://status.remote-backups.com/incident/1050919#3400d12832d023bf7a523e56774b6a0c777ec75504f14d41b087db8ee7cda856 Incident We are seeing IPv4 connectivity issues in the fra1 region. Maintenance: Datacenter move dus1 https://status.remote-backups.com/maintenance/1049396 Thu, 03 Sep 2026 19:26:55 -0000 https://status.remote-backups.com/incident/1049396#e65960adc9810095286ff97c8b3c7711484073de8fc52e9fdb494b64fcec0da6 Maintenance **Per our providers request we have moved the maintenance window to Monday, please see updated times** Due to a ongoing legal dispute our colocation provider has with the datacenter we are currently in we will move our servers to a new datacenter in Düsseldorf (dus1) on a short notice. We will move the complete physical hosts. New backup jobs and restore jobs will not work during the window. We do not expect data loss. The IP addresses and the hostnames will not change. You must not change your configuration. Please plan this downtime accordingly. If you cannot accept downtime, we can move your data to another region before the maintenance, free of charge. Please contact support@remote-backups.com as soon as possible. We will keep the status page updated during the moving process and report as soon as things are back up. ham1-2 outage https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 13:28:00 -0000 https://status.remote-backups.com/incident/1006117#3bb54a042a4a1b93e08234ceb766d097d9ba28667f5347c5fda10777509e3333 Incident We will replace a faulty memory DIMM in a maintenance window soon ham1-2 outage https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 08:33:00 -0000 https://status.remote-backups.com/incident/1006117#57808b7c95c9f4c2ae6062156fd4f0e6e69b45051e27cbb342077909163e8032 Incident We have disabled a faulty memory DIMM which might have been the cause of the hardware outages. We are monitoring but are not planning to actively replace components right now but instead with a scheduled maintenance in the next weeks. ham1-2 outage https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 08:10:00 -0000 https://status.remote-backups.com/incident/1006117#a4892113e8cff2736c4ed44dc003067419458c1608a74d47a1240e9488811a08 Incident We will need to replace components. This will take a few hours until we are in the Datacenter. ham1-2 outage https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 07:41:00 -0000 https://status.remote-backups.com/incident/1006117#366e9c01992993e45ac28725da8ab6a2ce75abcab0b62f4a52f891fce2cbe65f Incident We currently see a downtime of ham1-2 and are investigating the root cause. fra1 network outage https://status.remote-backups.com/incident/973789 Wed, 22 Jul 2026 18:11:00 -0000 https://status.remote-backups.com/incident/973789#7e45d0242c3d52357a28247696c25f83b7aef6d4c259bb7c2dade6d007630b8e Incident We are seeing full recovery fra1 network outage https://status.remote-backups.com/incident/973789 Wed, 22 Jul 2026 18:00:00 -0000 https://status.remote-backups.com/incident/973789#6c0547f3e2647641d27ed4c3f74e35859ee664189fbd60a54cdfa50ee4cb9648 Incident We see issues with reachability over the internet to our fra1 location. We are working on identifying the issue. Ingress traffic is routed over the fallback ingress server. Maintenance: emergency disk replacement on fra1-2 https://status.remote-backups.com/maintenance/964722 Wed, 15 Jul 2026 11:23:26 -0000 https://status.remote-backups.com/incident/964722#9700bc739f035cfc33bb6b074492223db52130e245585bc0a8c6b8161146e2e9 Maintenance We need to replace a disk of the boot mirror on fra1-2. Due to that we need to reboot the server. fra1-2 unavailable https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 21:49:00 -0000 https://status.remote-backups.com/incident/962863#005ed39ece46ea592b0467b4d12fa2a40a63de5d985a4b5a7cac11f463307eb4 Incident Host is up and stable again. Replacement of SSDs will not require downtime. fra1-2 unavailable https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 21:08:00 -0000 https://status.remote-backups.com/incident/962863#0e9f29641befd04b622e914ec1edbc2257fca2373bc782542407c628caa717a8 Incident We identified the boot SSD mirror as the source of the incident. We are trying to get the pool back online. Replacement SSDs have already been dispatched and will be installed once they arrive in the datacenter. fra1-2 unavailable https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 19:54:00 -0000 https://status.remote-backups.com/incident/962863#403fbd2294e3cd33024c48f354e11b0501cca3f62ec1efc0d94f2ec852737514 Incident We have implemented a fix and are monitoring the situation. fra1-2 unavailable https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 19:42:00 -0000 https://status.remote-backups.com/incident/962863#2607076044694c92c79e23e03e2303c9533598b47f1f7139d2ae745bc9f97122 Incident We've identified the issue to be related to IO load and are looking into options to resolve this. fra1-2 unavailable https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 19:00:00 -0000 https://status.remote-backups.com/incident/962863#6ca9cac067f49f113af8367b9bf108e16b2074e6d45951065d1480003f029368 Incident We are currently seeing fra1-2 offline. We are investigating. Maintenance: Re-Racking of Hardware in ham1 https://status.remote-backups.com/maintenance/961566 Mon, 13 Jul 2026 08:41:15 -0000 https://status.remote-backups.com/incident/961566#0c851929da3864898339c2f275608b59b4377ce52e3b6465de5c0fb5059d0c78 Maintenance Scheduled Maintenance - ham1 (Hamburg): Rack Migration Affected: all services hosted in ham1 (ham1-ingress, ham1-1). We are relocating our ham1 servers from shared colocation into our own dedicated rack. This requires a physical shutdown and move of the affected systems. IP addresses will change. DNS records will be updated automatically; TTLs have been lowered in advance, so no action is required if you connect via hostname. Backup jobs scheduled during the window will fail and can simply be retried afterwards. If you still cannot reach your service after the window, please verify that your resolver returns the new addresses (flush local DNS cache) and that no hardcoded IPs remain in your configuration. Contact support@remote-backups.com if the issue persists. fra1 connectivity impacted https://status.remote-backups.com/incident/945782 Tue, 07 Jul 2026 07:44:00 -0000 https://status.remote-backups.com/incident/945782#34c0c3348520e65c9b1b8a7b4f2f82380a1476fd65526e42732b2fa5feffa664 Incident We see full recovery and are resetting routing again. fra1 connectivity impacted https://status.remote-backups.com/incident/945782 Tue, 07 Jul 2026 07:25:00 -0000 https://status.remote-backups.com/incident/945782#6acc9d99da6cbab207343d422e633cdf4f4d2589501bbdcf9fb7adee0e64624d Incident We are seeing recovery but keep monitoring the situation. fra1 connectivity impacted https://status.remote-backups.com/incident/945782 Tue, 07 Jul 2026 06:55:00 -0000 https://status.remote-backups.com/incident/945782#67309214e41ee6fd4c3a0a4b3ef2085bb3b776f71b18bdf807e8c401b0584394 Incident We're seeing connectivity issues with IPv4 and IPv6 on our fra1 location. We have notified our upstream provider. We are rerouting, DNS needs a minute to propagate. IP connectivity seems to be still flaky. IPv6 Availability Impacted https://status.remote-backups.com/incident/941514 Thu, 02 Jul 2026 05:15:00 -0000 https://status.remote-backups.com/incident/941514#989edccde683ded55f2d65cd92adea0ed64b98706fb9807e9c66d068e3eb47ef Incident We are currently observing an issue with IPv6 availability at the fra1 location. It's due to a misconfiguration in BGP and the RIPE database. We have implemented the changes and are waiting for propagation at the upstream providers. Hetzner Network Issues https://status.remote-backups.com/incident/937091 Sat, 27 Jun 2026 19:42:00 -0000 https://status.remote-backups.com/incident/937091#27427b081f78d2cec023cd44cfa07fd0b50af854555009b1912670c4fa4a57d7 Incident We are seeing recovery. Still waiting for officiall confirmation of the network issue. Hetzner Network Issues https://status.remote-backups.com/incident/937091 Sat, 27 Jun 2026 18:56:00 -0000 https://status.remote-backups.com/incident/937091#4d2d245366c5fc52cf1e7e6553139929abe58e07ce27c9a0313e21a35579b660 Incident Currently Hetzner is facing a network issue which results in our managment tunnels to the storage hosts being dropped. This impacts the Dashboard + API (also Monitoring API). We are waiting for Hetzner to aknowledge the issue. fra1 connectivity impacted https://status.remote-backups.com/incident/932023 Tue, 23 Jun 2026 10:20:00 -0000 https://status.remote-backups.com/incident/932023#b686870805240b55d9553f792f467d3c57ea6812aa0b6992f586a41c541aef9c Incident We are seeing recovery on both IPv6 and IPv4 and have changed the routing to be direct again. fra1 connectivity impacted https://status.remote-backups.com/incident/932023 Tue, 23 Jun 2026 09:50:00 -0000 https://status.remote-backups.com/incident/932023#0d6b573bf3998d7afb8bbf653bdfacee88ecbb16992055029667c0f5c2b8c4d9 Incident We are currently seeing IPv4 connectivity dropping from other places as well. We are once again rerouting over known-good providers so traffic keeps flowing. fra1 connectivity impacted https://status.remote-backups.com/incident/932023 Tue, 23 Jun 2026 08:19:00 -0000 https://status.remote-backups.com/incident/932023#9c978ef683219d3d3d713815e9c5ac12421ea813695995bd8d0ed1f7bfa18e54 Incident There's currently an outage at DRT that impacts IPv6 connectivity. All requests are rerouter via DNS to another hoist who is IPv6 reachable. We will update accordingly. Maintenance: Replacement of fra1-ingress-1 & installation of fra1-3 https://status.remote-backups.com/maintenance/927487 Thu, 18 Jun 2026 07:33:24 -0000 https://status.remote-backups.com/incident/927487#6a2db8296df10c5ef217e8776b103d90f6e5b8d3f33323362a6140f287710a56 Maintenance We are deploying a new storage host (fra1-3) in the fra1 location. Additionally the fra1-ingress-1 hardware will be replaced. Due to the planned redundancy we do not expect any downtime, but connections which are open at the time of failover will abort. VPN connections will drop but can also failover without issues. dus1 IPv6 connectivity issues https://status.remote-backups.com/incident/910029 Mon, 01 Jun 2026 13:00:00 -0000 https://status.remote-backups.com/incident/910029#b60fa758a080b84c7693ddfbc79567213ceaec090d130ad9eef34eec242f2f33 Incident We are seeing recovery at all routing paths. dus1 IPv6 connectivity issues https://status.remote-backups.com/incident/910029 Mon, 01 Jun 2026 12:56:00 -0000 https://status.remote-backups.com/incident/910029#6a3c06227e5d4db18cf165c8e7d77ae27487e7748b76c06ccc6352336583cae0 Incident We've confirmed that there is a broader routing issue. https://ping6.ping.pe/2a06:de00:400:7e00::3 dus1 IPv6 connectivity issues https://status.remote-backups.com/incident/910029 Mon, 01 Jun 2026 12:30:00 -0000 https://status.remote-backups.com/incident/910029#bfbae7c2fe990103295043ba4c1b2267f442f1ef4d73ad19eb478eddb0b71f10 Incident We are seeing issues with IPv6 connectivy at the Duesseldorf location. We have contacted our upstream provider and are waiting for a response. Maintenance: Hardware Upgrade https://status.remote-backups.com/maintenance/900921 Wed, 20 May 2026 16:35:48 -0000 https://status.remote-backups.com/incident/900921#2a3eae9cda64af19f1d557f93bacba619519f7f8d236b4b2b5b44bf69b6c213b Maintenance To ensure a stable network we are upgrading parts of the cluster. We do not expect any downtime.