Incidents reported on status page for Remote Backups https://status.remote-backups.com/ en https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 13:28:00 -0000 https://status.remote-backups.com/incident/1006117#3bb54a042a4a1b93e08234ceb766d097d9ba28667f5347c5fda10777509e3333 We will replace a faulty memory DIMM in a maintenance window soon https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 08:33:00 -0000 https://status.remote-backups.com/incident/1006117#57808b7c95c9f4c2ae6062156fd4f0e6e69b45051e27cbb342077909163e8032 We have disabled a faulty memory DIMM which might have been the cause of the hardware outages. We are monitoring but are not planning to actively replace components right now but instead with a scheduled maintenance in the next weeks. https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 08:10:00 -0000 https://status.remote-backups.com/incident/1006117#a4892113e8cff2736c4ed44dc003067419458c1608a74d47a1240e9488811a08 We will need to replace components. This will take a few hours until we are in the Datacenter. https://status.remote-backups.com/incident/1006117 Sun, 09 Aug 2026 07:41:00 -0000 https://status.remote-backups.com/incident/1006117#366e9c01992993e45ac28725da8ab6a2ce75abcab0b62f4a52f891fce2cbe65f We currently see a downtime of ham1-2 and are investigating the root cause. https://status.remote-backups.com/incident/973789 Wed, 22 Jul 2026 18:11:00 -0000 https://status.remote-backups.com/incident/973789#7e45d0242c3d52357a28247696c25f83b7aef6d4c259bb7c2dade6d007630b8e We are seeing full recovery https://status.remote-backups.com/incident/973789 Wed, 22 Jul 2026 18:00:00 -0000 https://status.remote-backups.com/incident/973789#6c0547f3e2647641d27ed4c3f74e35859ee664189fbd60a54cdfa50ee4cb9648 We see issues with reachability over the internet to our fra1 location. We are working on identifying the issue. Ingress traffic is routed over the fallback ingress server. https://status.remote-backups.com/incident/961566 Mon, 20 Jul 2026 09:15:05 -0000 https://status.remote-backups.com/incident/961566#0c851929da3864898339c2f275608b59b4377ce52e3b6465de5c0fb5059d0c78 Scheduled Maintenance - ham1 (Hamburg): Rack Migration Affected: all services hosted in ham1 (ham1-ingress, ham1-1). We are relocating our ham1 servers from shared colocation into our own dedicated rack. This requires a physical shutdown and move of the affected systems. IP addresses will change. DNS records will be updated automatically; TTLs have been lowered in advance, so no action is required if you connect via hostname. Backup jobs scheduled during the window will fail and can simply be retried afterwards. If you still cannot reach your service after the window, please verify that your resolver returns the new addresses (flush local DNS cache) and that no hardcoded IPs remain in your configuration. Contact support@remote-backups.com if the issue persists. https://status.remote-backups.com/incident/964722 Wed, 15 Jul 2026 11:30:48 -0000 https://status.remote-backups.com/incident/964722#9700bc739f035cfc33bb6b074492223db52130e245585bc0a8c6b8161146e2e9 We need to replace a disk of the boot mirror on fra1-2. Due to that we need to reboot the server. https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 21:49:00 -0000 https://status.remote-backups.com/incident/962863#005ed39ece46ea592b0467b4d12fa2a40a63de5d985a4b5a7cac11f463307eb4 Host is up and stable again. Replacement of SSDs will not require downtime. https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 21:08:00 -0000 https://status.remote-backups.com/incident/962863#0e9f29641befd04b622e914ec1edbc2257fca2373bc782542407c628caa717a8 We identified the boot SSD mirror as the source of the incident. We are trying to get the pool back online. Replacement SSDs have already been dispatched and will be installed once they arrive in the datacenter. https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 19:54:00 -0000 https://status.remote-backups.com/incident/962863#403fbd2294e3cd33024c48f354e11b0501cca3f62ec1efc0d94f2ec852737514 We have implemented a fix and are monitoring the situation. https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 19:42:00 -0000 https://status.remote-backups.com/incident/962863#2607076044694c92c79e23e03e2303c9533598b47f1f7139d2ae745bc9f97122 We've identified the issue to be related to IO load and are looking into options to resolve this. https://status.remote-backups.com/incident/962863 Mon, 13 Jul 2026 19:00:00 -0000 https://status.remote-backups.com/incident/962863#6ca9cac067f49f113af8367b9bf108e16b2074e6d45951065d1480003f029368 We are currently seeing fra1-2 offline. We are investigating. https://status.remote-backups.com/incident/945782 Tue, 07 Jul 2026 07:44:00 -0000 https://status.remote-backups.com/incident/945782#34c0c3348520e65c9b1b8a7b4f2f82380a1476fd65526e42732b2fa5feffa664 We see full recovery and are resetting routing again. https://status.remote-backups.com/incident/945782 Tue, 07 Jul 2026 07:25:00 -0000 https://status.remote-backups.com/incident/945782#6acc9d99da6cbab207343d422e633cdf4f4d2589501bbdcf9fb7adee0e64624d We are seeing recovery but keep monitoring the situation. https://status.remote-backups.com/incident/945782 Tue, 07 Jul 2026 06:55:00 -0000 https://status.remote-backups.com/incident/945782#67309214e41ee6fd4c3a0a4b3ef2085bb3b776f71b18bdf807e8c401b0584394 We're seeing connectivity issues with IPv4 and IPv6 on our fra1 location. We have notified our upstream provider. We are rerouting, DNS needs a minute to propagate. IP connectivity seems to be still flaky. https://status.remote-backups.com/incident/941514 Thu, 02 Jul 2026 05:15:00 -0000 https://status.remote-backups.com/incident/941514#989edccde683ded55f2d65cd92adea0ed64b98706fb9807e9c66d068e3eb47ef We are currently observing an issue with IPv6 availability at the fra1 location. It's due to a misconfiguration in BGP and the RIPE database. We have implemented the changes and are waiting for propagation at the upstream providers. https://status.remote-backups.com/incident/937091 Sat, 27 Jun 2026 19:42:00 -0000 https://status.remote-backups.com/incident/937091#27427b081f78d2cec023cd44cfa07fd0b50af854555009b1912670c4fa4a57d7 We are seeing recovery. Still waiting for officiall confirmation of the network issue. https://status.remote-backups.com/incident/937091 Sat, 27 Jun 2026 18:56:00 -0000 https://status.remote-backups.com/incident/937091#4d2d245366c5fc52cf1e7e6553139929abe58e07ce27c9a0313e21a35579b660 Currently Hetzner is facing a network issue which results in our managment tunnels to the storage hosts being dropped. This impacts the Dashboard + API (also Monitoring API). We are waiting for Hetzner to aknowledge the issue. https://status.remote-backups.com/incident/932023 Tue, 23 Jun 2026 10:20:00 -0000 https://status.remote-backups.com/incident/932023#b686870805240b55d9553f792f467d3c57ea6812aa0b6992f586a41c541aef9c We are seeing recovery on both IPv6 and IPv4 and have changed the routing to be direct again. https://status.remote-backups.com/incident/932023 Tue, 23 Jun 2026 09:50:00 -0000 https://status.remote-backups.com/incident/932023#0d6b573bf3998d7afb8bbf653bdfacee88ecbb16992055029667c0f5c2b8c4d9 We are currently seeing IPv4 connectivity dropping from other places as well. We are once again rerouting over known-good providers so traffic keeps flowing. https://status.remote-backups.com/incident/932023 Tue, 23 Jun 2026 08:19:00 -0000 https://status.remote-backups.com/incident/932023#9c978ef683219d3d3d713815e9c5ac12421ea813695995bd8d0ed1f7bfa18e54 There's currently an outage at DRT that impacts IPv6 connectivity. All requests are rerouter via DNS to another hoist who is IPv6 reachable. We will update accordingly. https://status.remote-backups.com/incident/927487 Sat, 20 Jun 2026 14:00:00 -0000 https://status.remote-backups.com/incident/927487#e549098fb1571f169d71a40c82d0165874cf06807f486dc82a87962329984950 Maintenance completed https://status.remote-backups.com/incident/927487 Sat, 20 Jun 2026 11:00:00 -0000 https://status.remote-backups.com/incident/927487#6a2db8296df10c5ef217e8776b103d90f6e5b8d3f33323362a6140f287710a56 We are deploying a new storage host (fra1-3) in the fra1 location. Additionally the fra1-ingress-1 hardware will be replaced. Due to the planned redundancy we do not expect any downtime, but connections which are open at the time of failover will abort. VPN connections will drop but can also failover without issues. https://status.remote-backups.com/incident/910029 Mon, 01 Jun 2026 13:00:00 -0000 https://status.remote-backups.com/incident/910029#b60fa758a080b84c7693ddfbc79567213ceaec090d130ad9eef34eec242f2f33 We are seeing recovery at all routing paths. https://status.remote-backups.com/incident/910029 Mon, 01 Jun 2026 12:56:00 -0000 https://status.remote-backups.com/incident/910029#6a3c06227e5d4db18cf165c8e7d77ae27487e7748b76c06ccc6352336583cae0 We've confirmed that there is a broader routing issue. https://ping6.ping.pe/2a06:de00:400:7e00::3 https://status.remote-backups.com/incident/910029 Mon, 01 Jun 2026 12:30:00 -0000 https://status.remote-backups.com/incident/910029#bfbae7c2fe990103295043ba4c1b2267f442f1ef4d73ad19eb478eddb0b71f10 We are seeing issues with IPv6 connectivy at the Duesseldorf location. We have contacted our upstream provider and are waiting for a response. https://status.remote-backups.com/incident/900921 Wed, 20 May 2026 16:35:48 -0000 https://status.remote-backups.com/incident/900921#2a3eae9cda64af19f1d557f93bacba619519f7f8d236b4b2b5b44bf69b6c213b To ensure a stable network we are upgrading parts of the cluster. We do not expect any downtime.