remote-backups.com, Dashboard, and 1 other service are down
Resolved
Oct 12, 2026 at 12:06pm UTC
rtr1 is fully back up and running.
Affected services
remote-backups.com
Dashboard
API
ham1-ingress.pbs-host.de - Instance 1
ham1-ingress.pbs-host.de - Instance 2
ham1-1.pbs-host.de
ham1-2.pbs-host.de
Updated
Oct 12, 2026 at 11:02am UTC
the affected router is rebooting and we have secured network access over the redundant router. We are looking to get rtr1 back up and running to recover redundancy.
Affected services
remote-backups.com
Dashboard
API
ham1-ingress.pbs-host.de - Instance 1
ham1-ingress.pbs-host.de - Instance 2
ham1-1.pbs-host.de
ham1-2.pbs-host.de
Updated
Oct 12, 2026 at 10:09am UTC
A technician has been dispatched to unplug the faulty device.
Affected services
remote-backups.com
Dashboard
API
ham1-ingress.pbs-host.de - Instance 1
ham1-ingress.pbs-host.de - Instance 2
ham1-1.pbs-host.de
ham1-2.pbs-host.de
Updated
Oct 12, 2026 at 9:43am UTC
We are invenstigating an active incident with the new ham1-rtr1.
Affected services
remote-backups.com
Dashboard
API
ham1-ingress.pbs-host.de - Instance 1
ham1-ingress.pbs-host.de - Instance 2
ham1-1.pbs-host.de
ham1-2.pbs-host.de
Updated
Oct 12, 2026 at 9:38am UTC
remote-backups.com went down.
Affected services
remote-backups.com
Created
Oct 12, 2026 at 9:38am UTC
Dashboard and API went down.
Affected services
Dashboard
API