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Resolved

Transactional E-Mail delivery issues

Nov 5, 2026 at 12:54pm UTC
Affected services
Dashboard
API

Resolved
Nov 5, 2026 at 2:21pm UTC

We see that the queue is draining slowly but the underlying issue seems to be resolved. We will think about how we can avoid issues like this in the future and act faster to not impact customer logins. Thanks for understanding.

Updated
Nov 5, 2026 at 1:23pm UTC

We are diverging E-mails over our own infrastructure now. E-Mails already in queue at scaleway will be send once they resolve the issue. We are still waiting for a resolution.

Created
Nov 5, 2026 at 12:54pm UTC

Emails are currently delayed due to an issue at our upstream email provider.

https://status.scaleway.com/incidents/80zx918qx8z1